IMPORTANT: When you receive your order, always check that the packaging is in good condition. If it is not like this and you notice that it is broken, opened or hit, you can refuse reception. If this is the reason for your return, let us know and we will contact the transport company.

 

 

If you want to make a refund,

 

You can do it within 14 calendar days *, counting from the day you received your order, as long as the conditions of the good condition of the product are met.

Product returns will not be accepted without their original packaging, handled or in poor condition.

 

Contact us via email. write to us at info@bubbleshopbcn.es indicating in the subject "Return and you indicate us the order number (order number is necessary, name with which it was made or email with which it was made)".

 

We will indicate to you which postal address you should send it (this shipping cost will be on your own, we will not accept returns postage due). Once we have received it and check that everything is in perfect condition as it was delivered, with its original packaging, (we will not accept dirty makeup returns, or manipulated products), we will enter the amount of your order, in the same way what was done

 

When an order contains a discount voucher and you want to make a partial return of one or more pieces and only one item remains in the initial order, the discount voucher that was used will be deducted from the returned items, since the use of the It is worth the purchase of at least two pieces.

 

Personalized items, bags, sweatshirts and shirts can not be exchanged or returned as they have been customized as requested by the customer.

In the case of needing a change of size or model,

You can do it within 14 calendar days *, counting from the day you received your order, as long as the conditions of the good condition of the product are met.

Contact us via email. write to info@bubbleshopbcn.es indicating in the subject "Change of size and indicate us the order number".

We will confirm the availability of stock of the product in question, then you will have to send the package to Bubbleshopbcn / Merce Pause through the certified mail, Damià Campeny Street, Mataro No. 08301 (Barcelona) (this shipping cost will be on your own ) As in the case of returns, the term is 14 days.

Once we have received and verify that everything is in perfect condition as delivered, (we will not accept dirty makeup returns, or manipulated products) we will send you the change you have indicated.

The person responsible for the return or change of size, from the time it enters the post office (DHL, GLS, SEUR, ...), until it arrives at our store, is only the customer, at the time that the postal company Correos (DHL, GLS, SEUR, ...) confirms delivery, we are responsible (Bubbleshopbcn)

OFFER:

In the purchases made in the offer 3x2, 3ºud.50% discount, 2º ud. 25% discount: for any return it will be taken into account that the offer is on the three items. If one or two garments are returned, the value of the garment that was discounted in the offer will be discounted, since the offer involves the purchase of three units, at least in the purchase.

 

* In the case that arrives after the deadline, we will not pick up the package, it will be returned. In the indicated period you have to reach our store.

No change or refund will be made if the product has been tampered with. In the case of arriving at the store a manipulated product, the customer will be notified of it, so that he / she can indicate us how he / she has to collect it.